Is this the end of a 25-year run for stainless steel?

Is this the end of a 25-year run for stainless steel?

Stainless has been the big word in kitchen appliances for years. What’s next? Two major appliance manufacturers are going head-to-head with difference finishes, as Ellen Byron explains on Lunch Break. Photo: David R. Lutman for The Wall Street Journal

Major manufacturers are placing bets on different potential successors to the shiny, upscale appliance finish, which surprised everyone with its resilience.

It is a pivotal moment in kitchen design: While stainless steel is still the dominant look, there are clear signals it has outworn its welcome, even with no clear successor in place.

The appliance industry has tried to promote new looks before. In recent years, manufacturers have pitched “oiled bronze,” “antique copper” and a gray hue called “meteorite,” as well as aluminum and other look-alikes, but none has been able to unseat stainless steel.

Whirlpool Corp., WHR +3.34% the world’s largest home-appliance maker, recently introduced its “Ice Collection” of appliances, including glossy white. “White is the new stainless,” a Whirlpool news release says.

“Black is the new stainless steel,” Wolf Appliance says in a news release for black glass ovens introduced this spring.

(t-b) Whirlpool; Wolf; GE (2)

Last weekend, General ElectricGE +3.20% introduced refrigerators, ovens, microwaves and dishwashers in a muted gray called “slate.” Miele says it will roll out new high-gloss finishes for the U.S. in the near future, refusing to divulge details.

The new colors and materials, though not as vibrant as the avocado-green and harvest-gold of previous eras, try to blend in with their surroundings, rather than stand out like a trophy of technology the way shiny stainless steel tends to do.

Introducing a new finish is a gamble. Development takes a year or more. Stores sometimes grant extra space to new ideas, but typically manufacturers have to work within an allotted number of slots, so an unsuccessful product can put the company’s overall sales at risk.

No manufacturer is writing stainless steel off completely. It is too durable and versatile for that. Whirlpool, mindful of consumers’ devotion to it, played it safe and included a stainless-steel option in the new Ice Collection line. Still, there is a growing sense that stainless steel’s popularity is running into overtime.

BIG MOMENTS IN KITCHEN APPLIANCES | It’s All About the Finish

[image]GE1925: All-white enameled ranges, like this Hotpoint model, become widespread.

Whirlpool1950s:KitchenAid dishwasher. Petal pink, canary yellow and turquoise were kitchen hits.

image

GE1960s:Nature-inspired finishes such as avocado, harvest-gold and ‘coppertone,’ are popular as kitchen appliances continue to be a color source.

GE1976:Softer shades, including almond, coffee and ‘fresh avocado,’ appear.

[image]Viking1980s: Viking Range Corp. launches its iconic stainless-steel open-burner range in 1987, a pioneer among expensive, high-performance ‘trophy’ appliances.

2000s: Stainless-steel’s popularity surges, as foodie culture takes off and consumers aspire to cook like the pros.
Today: Mainstream manufacturers continue to experiment with alternatives to stainless steel, whose elegance and versatility are proving hard to beat.

The new appliances reflect, in part, the kitchen’s changing role in the home. In an open floor plan, the kitchen functions as the hub of relaxing and entertaining—a return to its historic role as the center of family life.

“Until the industrial age, the kitchen was central to the home,” says Victoria Matranga, an industrial-design historian and program coordinator for the International Housewares Association. It lost that role as kids went to their second-floor bedrooms with their own TV, she says, adding “Now there’s a movement to get people together again, in the kitchen.”

Patrick Schiavone, Whirlpool’s vice president of global consumer design, spent two decades as a car and truck designer at Ford Motor Co. F +3.61% before joining Whirlpool in 2010. In the midst of house-hunting near Whirlpool headquarters in Benton Harbor, Mich., he is set against stainless steel for his kitchen appliances. “I’m over it,” he says.

Mr. Schiavone’s first big U.S. project at Whirlpool was the development of the company’s Ice Collection, which aims to remake what Mr. Schiavone saw as the outdated look of black and white appliances on the market. “We wanted to make them as beautiful as stainless steel,” he says. “We want it to feel more like it was meant to be in the space, rather than be some futurist styling of machinery.”

Consumers typically buy a new appliance when an old one breaks after a decade or two of use. They often mix different brands. Mr. Schiavone wants the Ice Collection’s distinctive look to push people to splurge on the whole collection. “We were careful to make a suite that people lusted after,” he says.

The appliance industry needs a boost after several years in which the housing market slump has dampened appliance sales. Manufacturer discounts have eaten into profits.

GE is betting on a metallic matte finish it calls “slate.” Figuring that cost-conscious consumers aren’t likely to replace all their appliances at once, GE revised the new finish several times, making it warmer so as to complement the stainless steel, white or black appliances already found in consumers’ kitchens.

“Not every consumer is ready to completely change out their kitchen appliances,” says Lou Lenzi, director of industrial design for GE Appliances. “They don’t see the need to swap that expensive range they bought a year ago.”

There is a 12- to 15-year life span for an appliance finish to build momentum, peak and decline, Mr. Lenzi says. “For stainless steel to have such a strong run is remarkable.” Still, he says he detects “stainless fatigue” in the market. “Living-room aesthetics are appearing in the kitchen’s cabinetry and flooring,” he says. “Then you have this big piece of industrial steel staring at you. Clearly there is a disconnect.”

Slate’s development was veiled in secrecy. Mr. Lenzi’s team used code names like “Dorian Gray” and “Earl Grey.” The team noted that countertops were becoming less polished and figured a matte appliance finish would complement them better. A muted surface shine also makes appliances resemble the flat-screen TVs and iPads that are increasingly at home in the kitchen.

At the high end, Viking Range Corp., whose iconic open-burner stainless-steel range was one of the first to bring pro-kitchen styling into homes, offers 23 color alternatives to stainless steel, including Cinnamon, Wasabi, Kettle Black and Dijon, launched this spring. Still, stainless steel dominates. “I’d say 80% of our sales are still stainless steel,” says Brent Bailey, design director at Viking Range. “I could add another 100 colors and the percentage wouldn’t change much.”

Wolf, part of Sub-Zero Inc., chose highly reflective black glass for its new E Series line. “Glass is becoming more popular in our society in general, and in architecture the buildings coming up are glass,” says Michele Bedard, vice president of marketing. There won’t be a white counterpart, though. “It’s been debated, but white doesn’t have that lasting power,” Ms. Bedard says. “We test our appliances to last 20 years.”

German maker Bosch, meanwhile, stands by stainless steel in the U.S. “We’ve seen in the last 10 or 15 years alternative finishes on the market, but they’re not enduring,” says Graham Sadtler, industrial design manager for the German company. “Similar to fashion, fads come and go.”

Getting consumers to switch from stainless steel isn’t easy. Jenn-Air launched a line of “oiled bronze” appliances in 2007; it has already dialed back availability of the finish in certain models. “We hoped that oiled bronze would take off,” says Brian Maynard, Jenn-Air’s brand marketing director. “It got a lot of attention and it sold quite well, but we’ve seen it wane a little recently. We’re not disappointed with it, but it just isn’t stainless steel.”

Electrolux ELUX-B.SK -0.18% recently introduced a black-steel finish in markets outside the U.S. but says it thinks stainless won’t go away soon. “People still want that connection between the restaurant experience and their own home,” says Bob Martin, Electrolux’s design director of major appliances in North America. “Stainless steel at the high end will be strong and stay strong for a long time.”

“Other finishes haven’t achieved the same level of sophistication in terms of aesthetic,” says Stefano Marzano, chief design officer for Electrolux. Lately Mr. Marzano has been exploring possibilities made with stone, ceramic and enamel.

Stainless steel’s staying power is partly the result of how Americans approach their kitchens, says David VanderWaal, director of brand marketing for LG’s home appliances. “They start with the cabinets, then it’s flooring, countertops, lighting and then finally it’s their appliances.” LG isn’t offering alternatives, he says. “We don’t see the trend of stainless steel appliances diminishing.”

Written by Ellen Byron

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Who needs a license? Self-driving cars coming

Handout of the 1959 Cadillac Cyclone concept car

Handout  /  REUTERS

The 1959 Cadillac Cyclone concept car never came to market, but self-driving vehicles are getting closer to reality.
By Ben Klayman
 DETROIT — It’s been more than half a century since some of the first concept cars boasting self-driving features were presented to the world and they’re still not on the roads. But many auto executives say the industry is on the cusp of welcoming vehicles that make the idea of keeping both hands on the wheel an anachronism.

General Motors showed off “dream cars” in the late 1950s like the Firebird II and Cadillac Cyclone with features automakers are now starting to roll out in new models as the technology, based on sensors, lasers, radar systems, GPS, cameras and microchips — improves and becomes less costly.

While most industry officials don’t envision a fully self-driving, or autonomous, vehicle before 2025, features such as adaptive cruise control or traffic jam assist that automatically slow or apply the brakes for a car in certain situations are already being introduced. And much like anti-lock brakes became the norm after initial resistance, these new technologies will prepare drivers for a future where they are needed less.

“The whole concept of a car being able to drive itself is pretty profound,” said Larry Burns, GM’s former research and development chief and an adviser for Google’s self-driving car project. “This is the most transformational play to hit the auto industry in 125 years.”

The progress has been in the making for decades as GM’s Firebird II, introduced in 1956, included a system to work with an electrical wire embedded in the highway to guide the car. Three years later, the rocket-like Cyclone boasted an autopilot system that steered the car and radar in front nose cones that warned of a collision and automatically applied the brakes.

However, the pace of invention has quickened, with such automakers as GM, Ford Motor Co, Toyota Motor Corp and Volkswagen AG developing technologies to help drivers avoid accidents. Some even envision a future where today’s cars are more amusement.

“In the same way we all used to travel on horses and now horses are entertainment, you could imagine automobiles driven by people becoming more entertainment,” said Chris Urmson, the Google program’s technical head.

In a world where Nevada and Florida have already passed laws allowing the licensing of self-driving cars, the rush is on to make the job easier for drivers. For many, the ultimate goal is to take the steering wheel totally out of consumers’ hands and eliminate accidents altogether.

“Once we have a car that will never crash, why don’t we let it drive?” said Nady Boules, GM’s director of autonomous technology development.

However, Boules and executives like him will have to win over a public that includes those who love to drive or simply wouldn’t trust their lives to a robot. Others, like long-haul truckers, could resist the technology for fear of job losses.

“My mental model of trust in technology is a Windows blue screen of death. That’s how much faith I have in PCs and Computer systems,” said Bryan Reimer, a research scientist at Massachusetts Institute of Technology’s AgeLab.

Reimer, whose group studies human behavior in relation to transportation safety and has worked with BMW, Ford and Toyota, said people are terrible overseers of highly autonomous systems and a car that helps drivers rather than replaces them would be a better model.

J.D. Power and Associates found 37 percent of U.S. consumers it surveyed in March were interested in autonomous driving technology, but only 20 percent definitely or probably would buy it at an estimated price of $3,000. Consulting firm Accenture said last year that almost half of U.S. and British consumers it polled would be comfortable in a self-driving car.

Even if the industry eventually wins the hearts and minds of most consumers, it also must establish the infrastructure that supports self-driving cars, including not only the technology but the necessary legal and liability frameworks — things that may takes years to put in place.

Bill Windsor, associate vice president of consumer safety at insurer Nationwide Mutual, pointed out the airline industry has had an autopilot feature for years, but people still man the cockpit. The same will be true for cars.

“It’s going to be a long time before we’re going to feel comfortable turning over all the day-to-day decisions in driving to a computer,” he said.

Costs must come down as well. For instance, the laser-based Light Detection and Ranging system used by Google costs $70,000 according to a study released this month by consulting firm KPMG and the Center for Automotive Research (CAR).

For that reason, the rollout over the next decade of more semi-autonomous features that assist drivers or take control of cars in only some cases is the path the industry is taking with the idea of preparing consumers for a future with fully driverless cars.

“The socialization of autonomous driving is actually the difficult part. The invention of the vehicle is the easy part,” said John Hanson, Toyota’s national manager for environmental, safety and quality issues. The Japanese automaker has two autonomous car programs, one in Japan and the other in Ann Arbor, Michigan.

Even some automakers developing semi-autonomous features for their cars don’t believe consumers will accept a future without human drivers.

“The days of George Jetson getting in the vehicle, saying ‘to the office’ and then reading a newspaper, we don’t envision for an awful long time,” said Tom Baloga, BMW’s U.S. vice president of engineering.

“We will always be the ultimate driving machine,” he said, adding that there will be times when bored drivers stuck in bumper-to-bumper traffic will turn over control of their cars. BMW has worked on autonomous technology for more than a decade.

Others developing autonomous technologies include: Honda, Hyundai, Mercedes, Nissan and Volvo, as well as suppliers, technology firms and universities. Chip giant Intel Corp created a $100 million fund in February to invest in future auto technology.

“The industry appears to be on the cusp of revolutionary change … engendered by the advent of autonomous or ‘self-driving’ vehicles. And the timing may be sooner than you think,” KPMG and CAR said in their study.

GM, for instance, believes semi-autonomous cars will be available by mid-decade with more sophisticated self-driving systems by the end of the decade. Cadillac is testing a feature dubbed “Super Cruise” that is capable of fully automatic steering, braking and lane centering in certain highway driving that could be ready for production by mid-decade.

 Video: Road test: Self-driving car heads into city

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